Welcome to our 2018 Annual Report.
It’s been an exciting time for Leeds Federated. We have been preparing for growth and plan to build 1500 homes over the next ten years to help meet the need for more affordable housing across the Leeds City Region.
Our achievements over the 2017/18 year include building 155 new homes for our customers, making our homes more accessible for those with additional needs and providing more homes where families can settle down and build their lives. In our videos you can hear from the customers we have supported like Pamela, who after facing difficult circumstances has been able to achieve her dream of owning her own home, and Jayne whose home has been adapted so that she could look after her Mum.
This year we launched a business transformation programme called Vision21 that aims to improve our systems, processes and ways of working.You can find out about the progress we have made so far with the launch of flexible working for staff and hear how we are putting the views of our customers at the heart of decisions made through a series of customer journey mapping workshops.
Thank you for taking the time to find out more about the work we are doing to fulfil our vision of ‘Building Futures Together’.